A "major carrier" was expected to have restored Internet connectivity service by 6:40 p.m. Friday to about 250 customer circuits in the Washington area after a hardware failure, an industry official said. "It’s a connectivity outage for one carrier." The connection between the end-user's location and the carrier's network is out, he said. The expert declined to identify the carrier. "One connection could be three people, it could be 3,000 people. I have no idea," he said, referring to the scope of the problem: "And does this happen often? No, it doesn’t happen often. It’s very rare." The official believed mainly businesses were affected, saying most businesses have multiple connections to the Internet. "If this is their only connection, then they’re down," he said. An AT&T spokeswoman said the carrier's wireless service was working normally in the Washington area and it doesn't have wireline Internet operations. Verizon didn't comment Friday.

VTech hired FireEye’s Mandiant cyber forensic team to help investigate the recent cyberattack that resulted in the theft of more than 11 million parent and children's records (see 1512010041). VTech said in a Thursday news release that Mandiant will review how the toy company "handles customer information and clearly define ways in which the group can further strengthen the security of its user data."

Google signed agreements to add 842 megawatts of renewable energy capacity to power its data centers, the company said in a blog post Thursday. Google called the deal "the largest, and most diverse, purchase of renewable energy ever made by a non-utility company." As a result of the agreements, which boost the company's clean energy across three countries, including Chile and Sweden, Google nearly doubled the amount of renewable energy it has bought, and is now up to 2 gigawatts, it said. The new contracts range from 10 to 20 years, it said.

It wasn’t just Cyber Monday that broke sales records this holiday season (see 1512020033), comScore said. The day leading into Cyber Monday was the first billion-dollar online shopping Sunday, while Saturday e-commerce sales topped $1 billion for the second consecutive year. Some 107.8 million U.S. online shoppers visited e-commerce sites Cyber Monday using a desktop computer, smartphone or tablet, a 23 percent increase from 2014, comScore said. Amazon had the most visitors, followed by Walmart, eBay, Target and Best Buy, comScore said in a news release Wednesday. "Some web sites experienced unfortunate server problems on Cyber Monday that appear to have been caused by heavy mobile traffic,” comScore Chairman Emeritus Gian Fulgoni said. Shutterfly and Target were two of the retailers suffering setbacks and outages Monday. Target attributed “delayed access” to traffic overload. And Discover said 73 percent of millennials plan to shop on a mobile device this holiday season, vs. 32 percent of nonmillennials. Thirty-six percent of millennials surveyed use mobile wallet technology, and 80 percent of those plan to use it for holiday shopping, compared with 69 percent of nonmillennial mobile wallet users, it said. The survey was conducted among 1,508 U.S. adults Oct. 30-Nov. 2.

The Electronic Frontier Foundation said it will investigate similar data practices of other companies, a day after it filed a complaint with the FTC that Google was tracking, collecting and mining student data without permission (see 1512010068). EFF wants parents, teachers, school administrators and students at least 13 years old with "first-hand knowledge of other cloud-based education services" to fill out a survey to help the privacy group gather more information about such practices, it said in a Wednesday blog post. While Google has said its tools comply with the law and it abides by a pledge not to track students, EFF said in the post the company is "abusing its position of power as a provider of some educational services to profit off of students' data." But Future of Privacy Forum Executive Director Jules Polonetsky said in a statement Tuesday that EFF's complaint doesn't have any merit. He said the Chrome "sync" setting, which EFF says is the heart of the problem, can be controlled by a school administrator or parent and is a general feature. "We don't believe the complaint raises any issues about data use that are restricted by the Student Privacy Pledge," he said. Google is among the forum's top 10 corporate donors, its website said.

As the winter holidays draw nearer, online and mobile shopping continues to rise (see 1511300029) from a year ago, various companies reported this week. Cyber Monday receipts were $3.07 billion, Adobe said. Of the 16 percent year-over-year sales increase, 26 percent ($799 million) came from mobile devices, it said. Apple devices generated $575 million of mobile purchases, and $219 million came from Android smartphones and tablets, it said. Display ads drove 57 percent more sales than in 2014, Adobe said. Social media-driven sales grew 33 percent, with a “major spike” at 6 p.m. Eastern corresponding to the time when many consumers got home from work and logged in to social networking sites, it said. Amazon edged eBay for the most retailer social mentions. At Walmart, nearly half of orders placed on Walmart.com since Thanksgiving were via mobile devices, double the number in 2014, Walmart CEO Fernando Madeira said. Mobile established itself as the “dominant shopping trend” for traffic and sales, Madeira said, with mobile traffic up 70 percent over last year. Madeira noted a shift this year from customers using mobile devices primarily just for searching and browsing to making purchases “at a much higher rate.” Amazon reported a record weekend for its devices that outsold by three times the devices sold last year during Black Friday weekend, it said.

ICANN CEO Fadi Chehadé urged stakeholders to press on with work on the planned Internet Assigned Numbers Authority transition, citing the Cross Community Working Group on Enhancing ICANN Accountability’s posting Monday of the latest draft of its proposed set of changes to ICANN’s accountability mechanisms. The CCWG-Accountability draft proposal included expected consensus language (see 1511270048) on handling advice from the Governmental Advisory Committee after the IANA transition that will allow the ICANN board to reject any GAC consensus advice via a two-thirds majority board vote, provided the board then works with GAC to find a mutually agreeable solution. Final submission of ICANN’s IANA transition plan to NTIA is still months away but the time before then “will be critical to the success of the multistakeholder proposals,” Chehadé said in a Monday blog post. “Once again, I ask you to finish out the last few steps of this journey with as much passion, dedication and hard work as you've put in to it.”

Google has been collecting and data mining the personal information of school children, alleged the Electronic Frontier Foundation in a complaint filed Tuesday with the FTC. EFF said in a news release that it discovered Google's practice while researching for a newly launched campaign about the privacy risks of electronic devices and software supplied to schools. In examining Google's Chromebook and a suite of educational cloud-based software programs called Google Apps for Education, EFF said the company's "sync" feature for the Chrome browser is enabled by default, allowing the company "to track, store on its servers, and data mine for non-advertising purposes, records of every Internet site students visit, every search term they use, the results they click on, videos they look for and watch on YouTube, and their saved passwords." EFF said the company didn't get permission from students or parents to track such data. It said Google isn't living up to the "Student Privacy Pledge," which the company signed and EFF said is "legally enforceable." The privacy group said Google indicated it would "soon disable" the setting that allows sync data to be shared with the company's other services. But EFF said the company needs to do more. A Google spokeswoman said in an email to us: “Our services enable students everywhere to learn and keep their information private and secure. While we appreciate EFF's focus on student privacy, we are confident that these tools comply with both the law and our promises, including the Student Privacy Pledge."

VTech emailed all affected account holders that their information may have been compromised in a Nov. 14 data breach, the supplier of electronic learning toys said in a Monday news release. "As an additional precautionary measure," the company said, it temporarily suspended the Learning Lodge app store that was compromised and 13 other websites for "thorough security assessment and fortification." The company, which on Friday announced the breach, didn't say how many customers were affected, but media reports said they numbered about 5 million. VTech didn't comment Monday. The company said it immediately launched an investigation and also has implemented security measures against further attacks. Learning Lodge, the company said, permits customers to download apps, learning games, e-books and other educational content to VTech products. The company noticed the breach Nov. 24 after a Canadian journalist emailed VTech the prior day, asking about the incident, according to the company's FAQ section on the data breach. While VTech's customer database contains names, email, IP and mailing addresses, encrypted passwords, secret questions and answers for password retrievals, and download history, the company said the database neither contains credit card information nor personal identification data such as Social Security and drivers' license numbers.

The Center for Data Innovation, affiliated with the Information and Technology Innovation Foundation (ITIF), submitted comments to the Office of Management and Budget in response to OMB's request for public comments on proposed revisions to an order governing how the federal government manages information resources. The comments praised the OMB decision as a "welcome and necessary step towards creating a more responsive, transparent, efficient, and accountable government." The revision to the existing rule "provides a valuable opportunity" to better secure the benefits of open government data to the public and private sectors, said the comments.