Consumer advocates urged the FCC to act on a petition filed last month about using communication assistants (CA) in IP captioned telephone services (see 2406030062). The Hearing Loss Association of America, National Association for the Deaf and TDIforAccess noted in a letter Tuesday (docket 03-123) that automatic speech recognition (ASR) technology doesn't always correctly process speech with "accents, dialects, or patterns that deviate from standard American English." Without performance or accuracy standards for ASR systems used by IP CTS providers, there is "no way of knowing if the ASR systems that are being used to transcribe calls" are "more or less accurate" than calls a CA transcribes, the groups warned.

The Government Accountability Office told House and Senate Commerce committee leaders Monday it recommends NTIA improve technical assistance to Tribal Broadband Connectivity Program recipients. GAO found NTIA’s “plans for providing technical assistance throughout the funding period do not include support for recipients that are unable to implement their financial sustainability plans. In addition, over half of TBCP recipients with infrastructure projects planned to use other federal funding to support their ongoing financial sustainability. But those sources have proven difficult for Tribes to obtain or have ended.” The office recommended NTIA “provide technical assistance to recipients that are unable to implement their financial sustainability plans.” The agency should “consolidate technical assistance resources for the TBCP environmental review process in a single location” given it didn’t already include most of those resources “in its one-stop hub,” GAO said. The office also recommended NTIA report to Congress on TBCP projects’ “financial stability needs.” The agency agreed with the recommendations, GAO said.

ClearCaptions urged the FCC to increase its rates for IP captioned telephone service (IP CTS) providers using communications assistants (CA). It also suggested establishing a $1 floor rate for automatic speech recognition. A "lack of rate certainty" has caused several providers to stop investing in marketing and outreach, ClearCaptions told an aide to Commissioner Geoffrey Starks. "This has resulted in three straight years of negative industry growth," ClearCaptions said in a filing posted Friday in docket 03-123. The company noted that a rate plan of "at least two years" would also provide rate stability for the industry.

Liberty Communications of Puerto Rico petitioned the FCC to waive certain USF reporting requirements for Q2. Liberty sought a waiver of the pretesting performance measurement, performance measures model system reporting requirements, and rules related to withholding disbursements. The company has "encountered numerous technical problems" with the performance measures module system "for multiple months," said its petition posted Friday in docket 18-143. Liberty also said it lacks enough time to deploy equipment to sampled subscribers and complete testing by June 30.

The National Sheriffs' Association urged the FCC to include safety and surveillance costs in its final ratemaking for incarcerated people's communications services (IPCS), holding separate meetings with aides to Chairwoman Jessica Rosenworcel and Commissioners Nathan Simington, Geoffrey Starks and Brendan Carr. NSA also met with Wireline Bureau and Office of Economics and Analytics staff. It said that jails are "subject to a broad array of requirements that necessitate safety and security measures," in a filing posted Friday (docket 23-62). IPCS can also "expose jails to liability for failing to fulfill their obligations to the incarcerated," NSA said. "It is important to recognize that the commission does not have authority over jails," NSA said: "The commission must therefore take care not to interfere with the operation of jails as it develops an IPCS compensation plan." NSA also asked that the FCC "disregard proposals to use industry-wide average costs based on the general telecommunications industry," noting the industry is "largely deregulated." The group suggested developing separate rates for smaller jails "due to the unique cost structure of such facilities" and higher rates for jails based on average daily population.

CaptionMate urged the FCC to give smaller providers of IP captioned telephone services a "fair shot at achieving scale" by establishing an emergent rate (see 2406030062). The company said in separate meetings with aides to Commissioners Brendan Carr and Geoffrey Starks that the cost of an emergent rate "would be exceedingly small and more than offset by even modest reductions to" the automatic speech recognition-only rate of larger providers. CaptionMate also met with the Consumer and Governmental Affairs Bureau and Office of Economics and Analytics, and the Disability Rights Office, per a filing Thursday in docket 03-123.

IP captioned telephone service providers asked the FCC to act on a new IP CTS rate plan (see 2406030062). CaptionCall said in separate meetings with aides to Commissioners Nathan Simington, Brendan Carr and Geoffrey Starks that the rate plan "should set the basic economic framework for the development of the most functionally equivalent IP CTS." The company also met with an aide to Chairwoman Jessica Rosenworcel. In addition, Hamilton Relay met separately with aides to Carr and Starks. It told the FCC that a new rate plan should "adequately compensate providers for the higher costs" associated with using a communications assistant (CA). Moreover, a plans should "require all certified providers ... to include an option for CA-assisted IP CTS."

NTCA urged the FCC to further refine its broadband mapping process “before bad decisions are locked in and have years-long implications,” Cassidy Hjelmstad, SRT Communications CEO-general manager, and Roger Nishi, Waitsfield and Champlain Valley Telecom vice president-industry relations, wrote in NTCA’s Advocacy Spotlight series (see 2405200065). Current maps encourage companies to overstate coverage areas, and it's "almost impossible" to correct data if an individual provider overstates coverage for thousands of locations, the NTCA members wrote. They recommended the FCC “take a step back and get coverage claims right.” The system “wasn’t built to handle overstatements on a widespread basis," they added.

The United Church of Christ Media Justice Ministry asked the FCC to keep rates for incarcerated people's communications services (ICPS) "as low as possible" (see 2406120059), according to an ex parte filing posted Monday in docket 23-62. In a call with an aide to Chairwoman Jessica Rosenworcel, the group said safety, security and surveillance costs should be excluded from the rates because those functions "are not the appropriate financial burden of incarcerated people and their families." UCC Media Justice also asked the commission to remove the 50-person average daily population threshold required to provide telecom relay service-related and point-to-point video obligations.

A coalition of industry groups asked the FCC to modify its process for assigning costs to broadband serviceable locations (BSL) as part of the adjustment process for the enhanced alternative connect America cost model (E-ACAM) program. In a letter Wednesday in docket 10-90, the ACAM Broadband Coalition, NTCA, USTelecom and WTA asked the commission to use the "model-provided cost of a nearby BSL in the E-ACAM company’s study area to assign a cost to an uncosted BSL." The groups said the proposed adjustment "provides an equitable, simple to administer means to address" BSLs in the latest version of the broadband serviceable location fabric compared with the version used in the first ACAM program.