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EPIC: FTC Should Probe OpenAI for Deception and Unfairness

The FTC should investigate whether OpenAI violated federal law when it offers unfair and deceptive services, the Electronic Privacy Information Center said in a complaint filed with the agency Tuesday. EPIC argued that OpenAI directly and indirectly enabled unfair and…

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deceptive trade practices, a violation of the FTC Act, through application programming interface integrations and its GPT Store, where customers can buy custom versions of ChatGPT. In addition, OpenAI has not shown its AI products “meet established public policy standards for responsible development and use of AI systems,” including standards detailed in President Joe Biden’s executive order on AI, said EPIC. The lack of review and curation associated with its “mass data scraping often leads to false, offensive, biased, and discriminatory data being included in the training dataset,” said EPIC: This means biases and negative stereotypes “are baked into their models and difficult to effectively remove without retraining the models.” OpenAI didn’t comment. The FTC confirmed receiving the complaint.