30th TCPA Lawsuit vs. loanDepot Since 2014 Also Alleges FTSA Violations
Plaintiff Jenice Clouse began receiving calls on her cellphone from loanDepot in June, attempting to reach a person named Elizabeth to solicit her to apply for a home mortgage loan, alleged Clouse’s Telephone Consumer Protection Act complaint Wednesday (docket 8:23-cv-02720)…
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in U.S. District Court for Middle Florida in Tampa. Clouse doesn’t know anyone named Elizabeth, nor did she know why loanDepot was calling her, it said. She wasn’t interested in its services, hadn’t provided her information to loanDepot, and certainly didn’t consent to receive its phone “regarding its purported loan offerings,” the complaint said. Clouse has “explicitly demanded” that loanDepot stop contacting her and that she isn’t interested in its services, said the complaint. Yet loanDepot “continued placing phone calls and delivering prerecorded messages” to Clouse, “attempting to solicit her to sign up for services she did not want,” it said. LoanDepot has continued to regularly call Clouse’s cellphone using prerecorded messages “up until the date of the filing of this action,” it said. Her complaint also alleges violations of the Florida Telephone Solicitation Act, which “prohibits any person from placing a telephonic sales call that plays a recorded message when a connection is complete to a number called without the prior express written consent of the called party.” Clouse has suffered concrete harm as a result of loanDepot’s actions, including invasion of privacy, aggravation, emotional distress and “numerous violations of her federally and state-protected interests to be free from repeated and unwanted solicitation efforts,” it said. Court records show that Clouse’s complaint is the 30th TCPA lawsuit filed against loanDepot since March 2014.