New TCPA Class Action vs. Allstate Is 23rd Filed Since December 2019
Because telemarketing campaigns generally place calls to hundreds, thousands or even millions of potential customers en masse, four plaintiffs said in a suit against Allstate Friday in U.S. District Court for Northern Illinois “on behalf of a proposed class of…
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persons who received similar unsolicited telemarketing calls promoting the sale of Allstate insurance products.” Allstate engages insurance agents across the country to do that telemarketing on its behalf, and authorizes those agents to place telemarketing calls “on Allstate’s behalf and subject to Allstate’s control,” including calls with prerecorded or artificial voices, and calls placed to numbers registered on the national do not call list, said plaintiffs Joseph Bond, Barbara Durant, William Kroll and Tonia Jewell-Vines in the complaint (docket 1:23-cv-04385). When an Allstate agent sells a policy as a result of “illegal telemarketing calls,” and a premium is collected on that policy, Allstate and the agent each receive a portion of that premium, it said. “Allstate knowingly accepted the benefits of the illegal telemarketing calls, both in the form of advertising benefits that Allstate obtained during the calls themselves and in collection of premium payments resulting from any sales made from those calls,” it said. This isn’t the first lawsuit against Allstate alleging TCPA violations that arise from calls placed by an Allstate-approved vendor, it said. Allstate “has been on notice” since at least 2019 that its agents are violating the TCPA on Allstate’s behalf, “yet Allstate has allowed the violations to continue,” said the complaint. Court records show it’s the 23rd TCPA action filed against Allstate since December 2019.