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Consumer Groups Want FCC Intervention on Caption Accessibility

FCC intervention is the only way to improve closed caption accessibility due to “recalcitrance and resistance” from industry commenters in docket 12-108, said the National Association of the Deaf, Telecommunications for the Deaf and Hard of Hearing and other consumer…

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groups in a call with staff from the Media Bureau, Consumer and Governmental Affairs Bureau and the Disability Rights Office Tuesday. “More than two decades after the display settings were first adopted, it is time for the Commission to act in a design space that has yielded relatively little improvement,” said an ex parte filing posted Friday. The FCC has “ample legal authority to impose these requirements” under the 1990 Television Decoder Circuitry Act and commission precedent, the groups said. The FCC “rightly has never found that the bare provision of captions can serve Congress’s goals of achieving equal television access,” the filing said.