DDTC's Help Desk to Send Customer Satisfaction Surveys After Each Case
The State Department’s Directorate of Defense Trade Controls plans to send out a customer service satisfaction survey after its Help Desk and Response Team closes a case. The new survey, announced last week, will provide DDTC with industry feedback to…
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Export Compliance Daily combines U.S. export control news, foreign border import regulation and policy developments into a single daily information service that reliably informs its trade professional readers about important current issues affecting their operations.
“improve the quality of our support services,” the agency said.