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CTA Seeks ‘Balance’ of Safety and ‘Empowering’ Self-Repair

CTA “welcomes manufacturer efforts” to promote self-service repair of “complex, highly integrated, and world-changing consumer technology products,” emailed Walter Alcorn, vice president-energy and sustainability policy, of Apple’s decision to make its parts, tools and manuals available for consumers who are…

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comfortable servicing their own devices (see 2111170034). “As manufacturers assume more responsibility for product safety and security long after their devices are sold to consumers, it’s important to find the balance between safety and empowering consumers to repair their devices," said Alcorn Wednesday.