12% of Broadband Households Have Unresolved Tech Problems, Parks Says
Twelve percent of U.S. broadband households reported unresolved technical problems this year vs. 5 percent in the previous three years, with issues becoming more complicated and difficult to diagnose, Parks Associates blogged Wednesday. “Strong value is achieved from the smart…
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home when devices communicate with each other,” analyst Patrice Samuels said, but diversity in device technology and communication protocols is making seamless communication difficult. Wi-Fi connectivity is the most persistent issue, Samuels said.