Hotel Guests at Marriott Can Now Ask Alexa to Play Music From Likes of iHeartRadio, Spotify
Alexa voice control will arrive in hotels this summer, Amazon said Tuesday, announcing the service with an in-room Echo speaker. Charlotte Marriott City Center in North Carolina and Marriott Irvine Spectrum in California will be among locations with voice control…
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features. The hotels will evaluate guest feedback and adoption to determine how to expand skills and functions, said Jennifer Hsieh, Marriott vice president-customer experience innovation. Alexa can play music from iHeartRadio, Pandora, Spotify, TuneIn and others. It works with guest room entertainment providers World Cinema and GuestTek for voice control of TV, and in-room control of connected devices with Crestron and Honeywell. LG announced a hotel TV smart ecosystem that enables guests to work with Amazon Alexa and the Google Assistant.