Amazon Lists 10 Things Alexa Skills Should Do
Amazon listed 10 attributes every Alexa skill should have: (1) do one thing; (2) use a memorable invocation name and utterances; (3) focus on intents rather than commands; (4) simplify choices; (5) pass the "one-breath" test; (6) include a variety…
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of responses; (7) handle the unexpected gracefully; (8) use analytics to make enhancements; (9) provide contextual help; (10) do beta testing. Broadcasters are devising skills, the NAB Show heard last week (see 1804090052).