Cable Emailing of Customers Would Come With Consumer Protections, ACA Says
If the FCC lets cable operators deliver annual customer notices electronically, cable operators will follow the consumer protections NCTA and American Cable Association previously laid out (see 1607150058), ACA told an aide to Commissioner Mignon Clyburn, said a docket 16-126…
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ex parte filing posted Tuesday. Those protections include letting customers opt out of electronic notices, that such opt-out methods "would be readily available and not difficult to exercise," and that the verified email address used for such notices would be the one the customer gives the operator as opposed to the other way around, ACA said.