Comcast Rolls Out Updated Support Forums
In an effort to create easier access to online help for its customers, Comcast recently redesigned and relaunched its support forums, the company said in a blog post Tuesday. The new forums have updated search engines, improved home page and…
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related content features, and a focus on "peer-to-peer" interaction, it said. Comcast also said the forums will include increased participation by its Digital Care team.