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CBP Says Some Users Having Problem with ACE Reports

Users that have the latest version of Java software are having problems with Automated Commercial Environment (ACE) reports, said CBP in a CSMS message. Such users will see an error message displayed inside a blank report’s tab after clicking the…

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title of any ACE report, said CBP. "CBP has investigated the issue and learned of a setting inside the Java Control Panel that suppresses the error message and allows users to run reports successfully," the agency said. Instructions for fixing the problem within Java are (here).