The Georgia Public Service Commission should reverse a...

Consumer Action, the Community Action Partnership, League of United Latin American Citizens, Maryland Consumer Rights Coalition, National Consumers League and National Grange urged the PSC to “reverse this punitive, anti-consumer fee.” The new fee “flies in the face of the goals” of the Lifeline program, which was created to ensure that “qualifying Americans have the opportunities and security that phone service brings,” said the groups. The federal Lifeline program doesn’t use funds from the states, and any possible savings “from squeezing low-income consumers out of the program” wouldn’t impact state-level taxpayers, it said. No other state charges its Lifeline consumers this fee, and the monthly fee “of this sort” was rejected by the FCC when it was considered, said the groups. There’s no factual basis or evidence that this kind of fee will result in reduced fraud or less abuse of the program, or that it will result in better sales practice conduct on behalf of the Lifeline providers, said the letter. It said the National Lifeline Accountability Database is going online in five states this month to help carriers identify and resolve duplicate claims for Lifeline-supported service, and Georgia will begin participating in the database in January. The coalition urged other states to not follow Georgia in “attacking the pocketbooks of low-income Americans in this misguided fashion.” The Georgia PSC didn’t respond to request for comment.